Executive, Mobility Experience (Brand Loyalty)

Join Perodua as an Executive, Mobility Experience (Brand Loyalty) and play a pivotal role in shaping the future of automotive mobility in Bali. This position offers a unique opportunity to drive brand loyalty initiatives, enhance customer experiences, and contribute to the growth of Perodua's presence in the region. Based in Bali's vibrant cities like Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, you'll be at the heart of a dynamic team dedicated to delivering exceptional mobility solutions.

As an Executive, Mobility Experience, you'll be responsible for developing and implementing strategies to strengthen Perodua's brand loyalty among customers. You'll work closely with local dealers, service centers, and other stakeholders to ensure a seamless and enjoyable experience for Perodua owners. This role is perfect for someone who is passionate about automotive mobility, enjoys working in a fast-paced environment, and is committed to driving brand loyalty.

Perodua is a trusted name in the automotive industry, known for its commitment to quality, innovation, and customer satisfaction. With a strong focus on sustainability and technology, Perodua is poised to lead the way in the future of mobility. Join us and be part of this exciting journey.

📋 Tanggung Jawab Pekerjaan

• Develop and implement brand loyalty programs and initiatives to enhance customer satisfaction and retention.
• Collaborate with local dealers, service centers, and other stakeholders to ensure a seamless and enjoyable experience for Perodua owners.
• Conduct market research and analysis to identify trends and opportunities for brand loyalty initiatives.
• Monitor and evaluate the performance of brand loyalty programs, making data-driven decisions to optimize their effectiveness.
• Create and manage customer engagement campaigns to strengthen brand loyalty and drive customer loyalty.
• Stay up-to-date with the latest trends and best practices in automotive mobility and brand loyalty.
• Represent Perodua at industry events and conferences to build relationships and network with key stakeholders.
• Provide regular reports and presentations to senior management on the status and performance of brand loyalty initiatives.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Minimum of 5 years of experience in brand loyalty, customer experience, or a related field.
• Proven track record of developing and implementing successful brand loyalty programs.
• Strong understanding of the automotive industry and a passion for mobility solutions.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
• Proficiency in using Microsoft Office Suite, including Excel for data analysis.
• Ability to work independently and as part of a team in a fast-paced environment.
• Fluency in English and Bahasa Indonesia.

🛠️ Keahlian

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