Live Shopping Host - E-Commerce & Social Media

Are you a dynamic and engaging personality with a passion for e-commerce and social media? ATK Jaya Store is looking for a Live Shopping Host to join our team in Bali! In this exciting role, you will be the face of our brand, connecting with customers in real-time through live shopping events on platforms like TikTok Shop, Shopee Live, and Instagram Live. Your mission is to showcase our products, engage with viewers, and drive sales, all while maintaining the vibrant and authentic spirit of ATK Jaya Store.

ATK Jaya Store is a beloved local brand known for its unique blend of traditional Indonesian craftsmanship and modern design. With multiple locations across Bali, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, we are committed to delivering exceptional customer experiences. As a Live Shopping Host, you will be part of a dynamic team that thrives on creativity, innovation, and a deep understanding of our customers' needs.

Every day, you will prepare for live shopping sessions by selecting products, setting up your workspace, and ensuring all technical requirements are met. During the live sessions, you will interact with viewers, answer questions, and demonstrate the features and benefits of our products. You will also handle customer inquiries, process orders, and ensure a smooth and enjoyable shopping experience for everyone involved.

📋 Tanggung Jawab Pekerjaan

• Host live shopping events on platforms like TikTok Shop, Shopee Live, and Instagram Live.
• Showcase products, share their features, and benefits, and engage with viewers in real-time.
• Answer customer questions and provide detailed information about our products.
• Process orders and ensure a smooth checkout experience for customers.
• Collaborate with the sales and marketing teams to promote live shopping events and drive sales.
• Maintain a high level of professionalism and customer service throughout all interactions.
• Prepare for live sessions by selecting products, setting up the workspace, and ensuring all technical requirements are met.
• Provide feedback and suggestions to improve our live shopping strategy and customer engagement.

🎓 Kualifikasi & Syarat

• Proven experience as a live shopping host or similar role in e-commerce or social media.
• Excellent communication and interpersonal skills.
• Strong understanding of e-commerce platforms and social media marketing.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Familiarity with Indonesian language and culture.
• Experience with live streaming software such as OBS Studio or similar tools.
• Ability to learn quickly and adapt to new trends and technologies.
• Enthusiasm for our brand and a passion for customer service.

🛠️ Keahlian

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