Lead Front Desk Receptionist

CV Mitra Bumi · 📍 Pontianak, Kalimantan Barat · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 13.000.000 – Rp 23.000.000 per month
CV Mitra Bumi is seeking a highly organized and professional Lead Front Desk Receptionist to join our team in Pontianak, Kalimantan Barat. The ideal candidate will be responsible for managing the reception area, greeting guests, and ensuring a positive guest experience. This role offers a competitive salary and excellent opportunities for career growth.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests with a warm and professional manner.,Manage the front desk operations, including check-in and check-out procedures.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.,Handle guest inquiries and complaints, providing timely and effective solutions.,Maintain accurate records of guest information and transactions.,Supervise and train junior receptionists to ensure high service standards.,Monitor and manage the reception area to ensure cleanliness and orderliness.

🎓 Kualifikasi & Syarat

Minimum of 3 years of experience in a front desk or receptionist role.,Proven ability to work well under pressure and manage multiple tasks simultaneously.,Excellent communication and interpersonal skills.,Strong organizational and time management skills.,Familiarity with hotel management software and systems.,Bachelor's degree in Hospitality Management, Business Administration, or a related field.,Fluent in English and Indonesian.

🛠️ Keahlian

Customer serviceMultitaskingProblem-solvingAttention to detailTeam leadershipBasic computer skills
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