Collection Agent - Field Visits (Muara Bungo, Jambi)

Join Infomedia Nusantara as a Collection Agent in Muara Bungo, Jambi and play a pivotal role in maintaining strong customer relationships while ensuring timely collections. This contract-based position offers a dynamic work environment where you will visit customers' locations to resolve payment issues and recover outstanding amounts. With a focus on customer service and financial recovery, this role is perfect for someone looking to make a difference in the collection process.

Infomedia Nusantara is a leading company in the telecommunications industry, providing innovative solutions to our customers. In this role, you will work closely with our sales and customer service teams to ensure that all outstanding payments are collected efficiently and professionally. The ideal candidate will have a strong background in customer service and a commitment to achieving targets.

📋 Tanggung Jawab Pekerjaan

• Visit customer locations to collect outstanding payments
• Build and maintain strong customer relationships
• Follow up on overdue payments and negotiate settlements
• Document all collection activities and customer interactions
• Ensure compliance with company policies and regulations
• Provide regular reports on collection progress
• Assist in resolving customer complaints and issues
• Promote the company's products and services during visits

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in collection or customer service roles
• Proven track record in achieving collection targets
• Excellent communication and negotiation skills
• Ability to work independently and manage time effectively
• Strong problem-solving and decision-making skills
• Familiarity with Microsoft Office Suite (Excel, Word)
• Valid driver's license and reliable transportation
• Ability to work in a fast-paced and dynamic environment

🛠️ Keahlian

Lowongan Terkait