Merchant Success Executive (EDC Acquisition) - Bangli, Bali

Join BukuWarung, Indonesia’s leading financial technology platform empowering micro, small, and medium enterprises (MSMEs) with innovative digital solutions! We are seeking a dynamic and results-driven Merchant Success Executive (EDC Acquisition) to join our growing team in Bangli, Bali. In this role, you will play a crucial part in expanding our EDC (Electronic Data Capture) solutions by acquiring and retaining merchants, ensuring their success and satisfaction with our services.

As a Merchant Success Executive (EDC Acquisition) at BukuWarung, you will be responsible for identifying and onboarding new merchants, providing exceptional customer service, and driving sales growth. You will work closely with our sales and technical teams to ensure a seamless onboarding process and deliver exceptional service to our merchants. With a focus on building strong relationships and delivering outstanding results, you will be a key player in our mission to empower MSMEs across Indonesia.

📋 Tanggung Jawab Pekerjaan

• Identify and acquire new merchants for EDC solutions, focusing on the Bangli region.
• Onboard and train merchants on the use of EDC devices and our digital payment solutions.
• Provide exceptional customer service and technical support to merchants, ensuring their satisfaction and success with our services.
• Monitor merchant performance and provide regular feedback and support to drive sales growth.
• Collaborate with the sales and technical teams to ensure a seamless onboarding process and deliver exceptional service to our merchants.
• Conduct market research and identify opportunities for expanding our merchant base in the Bangli region.
• Develop and implement strategies to retain existing merchants and increase their usage of our EDC solutions.
• Participate in sales meetings and presentations to showcase the benefits of our EDC solutions to potential merchants.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 2 years of experience in sales, business development, or a related field, preferably in the financial services or technology industry.
• Strong understanding of the EDC and digital payment solutions market, with a focus on the Bangli region.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with merchants and other stakeholders.
• Proficient in using sales and CRM software, such as Salesforce or HubSpot.
• Ability to work independently and as part of a team in a fast-paced environment.
• Familiarity with the Indonesian market and MSME landscape is a plus.
• Fluency in both English and Indonesian languages is required.

🛠️ Keahlian

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